New Customer Hub
Welcome to Swagelok Northwest (US)
Thank you for choosing us as your authorized Swagelok sales and service center. This page is designed for new customers to learn how to access product pricing, obtain quotes, place orders, and explore other valuable resources.
Our aim is to make your experience seamless and productive from the very beginning. To set you on the path to success, we've outlined three key points below.
Register Online
Create an online account to quickly view pricing, request quotes, place orders, add favorites, customize part numbers, and more.
Browse Our FAQs
Take a look at our Frequently Asked Questions webpage for answers to the most common customer inquiries and other important info.
Your First Order
Ready to place an order? Note that before we can ship you product there will be one additional step.
Customer Service Assistance
At Swagelok Northwest (US), our dedicated team consists of technical support experts, account management specialists, and skilled fluid systems engineers, among others, all ready to provide the help you need.
Note: We value your inquiries and are committed to addressing the multitude of questions we receive from our customers. Please be aware that responses to customer inquiries may take up to 72 hours to ensure thorough and thoughtful assistance.
Request Support From Our Experts
Need Help With a Project?
Indicate in your support request that you are working on a project. Our certified field engineers are well-equipped to provide assistance with design and assembly, conduct on-site evaluations, address safety considerations, and contribute to cost reduction over the entire project lifecycle. Learn More
Quote Not Available Online or Product-Related Questions
If your online attempt to request a quote requires extra assistance, or questions about product specifications exist, our support team can assist. For self-help resources, please visit our resources webpage that includes how-to videos, links to product catalogs and more.
How to Reach Our Team
Request assistance from our support team by phone (800-858-0808) or email (info@nwus.swagelok.com). For best results, leave detailed info in a voicemail or email so our team can investigate before getting back to you. ** Tip: Including size, temperature, application, media, pressure, end connection, and delivery requirements will streamline the process.