Browse Our FAQs
Frequently Asked Questions
What is your official business name?
Our legal business name is SNW Tec LLC. We do business as Swagelok Northwest (US).
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What is your service area?
We serve the following geographical locations: Oregon, Washington, Alaska, and the Idaho Panhandle.
Not in our region? Visit Swagelok’s locator search feature to find a sales and service center near you.
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Can I buy products in person?
We do not offer counter sales. However, you can email or call-in your order (800-858-0808) to schedule a will call pickup at our locations.
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What forms of payment do you accept?
We accept VISA, MasterCard and American Express. Credit card payment is required for a customer's first order.
After the first order, customers can pay by check, cashier's check, money order or electronic funds transfer (EFT).
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How do I remit payment for ensuing orders?
Customers can send payments via email to accounting@nwus.swagelok.com. Provide all necessary details in the email body, including invoice number, payment amount, and payment method.
Physical payments should be delivered to: Swagelok Northwest (US), 2515 SE Mailwell Drive, Milwaukie, OR 97222.
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Do you have a product warranty?
Yes. Swagelok products are backed by the Swagelok Limited Lifetime Warranty.